Just A Typical Day In The User Support Room Often times “user support” means “customer service.” It makes you think of a vast room filled with headset-equipped representatives answering phones, responding to emails, and reading directly from a manual. These support teams may be completely detached from the rest of the company (perhaps in another country) and [...]
Tag Archives: Lenny
Welcome to the Paperless Post User Support Jungle
Posted in Inside the Paperless Post Offices, Paperless Post Also tagged Aya, Contact Us, Customer Service, Fern, Help, JavaScript, Jungle, Monkeys, Paperless Post, Support Comments closed
